Communication
Excellent course. Loved the humour in the clips. Particularly enjoyed the body language section. Maintained my attention throughout.
Course Content
This course runs in three sections. Click each arrow to expand details of each section.
- What is communication
- Why learn about communication
- Communication statistics
- The communication process
Run time approximately 10 minutes
- Encoding the message
- Encoding example
Run time approximately 5 minutes
- Communication channels
- Verbal communication
- Non-verbals
- Body language
Run time approximately 15 minutes
- How much do you hear?
- Active listening
Run time approximately 5 minutes
- Types of noise
- Summary
Run time approximately 5 minutes
